No Measure. No Meaning.
Seth Godin, the best sock-wearer on the planet, writes that “If it cannot be measured, it does not count.” This from his fantastic book titled THIS IS MARKETING.
Tape this phrase over your desk.
Marketing and publicity are window-dressing without proof that your actions lead to some measurable outcome — whether results are good or bad.
There’s a lot of razzle-dazzle in marketing. But most efforts are just confetti. Impressive and awe-inducing, but swept away the next hour.
It’s a simple question to ask marketers: how should we measure your performance? If they cannot answer with real numbers or analytics or sales, shake off the dust and move on.
NOW, WITH THAT SAID …
There’s a whole side of marketing that is upstream — call it the heart sell, not the hard sell. It’s about shaping hearts and minds. Using media, messaging, and strategy to move public opinion or public behavior. Still, that too can be measured. Polls, samples, testing, qualitative and quantitative research.
The point? Just like you cannot drive to your far-away destination without knowing where you are going, where you’ve been, where you are, and what the dashboard tells you — you must have measurement within every marketing dollar and decision.
©Aspiration Entertainment, 2020